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A computer that is running Windows 7 does not start after you force the computer to shut down.10 Best Solutions When Windows 7 Won't Shut Down ()

A computer that is running Windows 7 does not start after you force the computer to shut down.10 Best Solutions When Windows 7 Won't Shut Down ()

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Windows 7 not shutting down and restarting free.A computer that is running Windows 7 does not start after you force the computer to shut down



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Consider the following scenario. You have a computer that is running a bit version of Windows 7. You force the computer to shut down. For example, you hold down the power button for four seconds.

However, after the computer shuts down, it does not start again. When you try to restart the computer, the startup process stops at a black screen. This problem occurs if the following conditions are true:. The system is configured to enter hibernation or to enter hybrid sleep mode when the power button is pressed.

The language version of the operating system that you are running is a double-byte character set DBCS language. For example, you are running a Chinese, Korean, or Japanese version of Windows 7.

This problem may also occur in a rare scenario in which the power goes off while the computer is entering hibernation. By default, hybrid sleep is enabled on desktop computers.

Therefore, if a desktop computer is configured to enter sleep mode when the power button is pressed, the computer actually enters hybrid sleep mode. Then, start the computer in normal mode.

To prevent this problem from reccurring, apply update For more information, click the following article number to view the article in the Microsoft Knowledge Base:. Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:. Symptoms Consider the following scenario. Notes This problem may also occur in a rare scenario in which the power goes off while the computer is entering hibernation.

For more information, click the following article number to view the article in the Microsoft Knowledge Base: An update is available to improve the stability and reliability of Windows 7 and of Windows Server R2 Status Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. More Information For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: Description of the standard terminology that is used to describe Microsoft software updates.

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